01THE BASICS
A useful shift note has a clear shape.
A practical structure for recording what happened, the support provided and what needs to happen next.
Read the guideShift Notes
App Guide.
For the notes you write.
And the people who need to read them.
START WITH SOMETHING USEFUL
The reading list.
02CHOOSING SOFTWARE
Try the everyday work. Not just the demo.
Six things to test before you decide which shift notes app belongs in your business.
Read the guide03TEAM HABITS
Make the handover easier to pick up.
Small, repeatable habits that help a team find the information they need.
Read the guideA GOOD PLACE TO BEGINWrite what happened.
Write what happened.
Make the next step clear.
A useful record helps another person understand the support delivered. Follow your organisation's requirements, keep opinions separate from observations, and use the right process for incidents or urgent concerns.
A simple structure to work fromTHE SOFTWARE SHELF
Find your fit.
Start with the work you need to do.
Then try the software against it.
Sparks Provider↗
Keep shift notes alongside the roster, client records, timesheets and invoicing in one provider workspace.
- Unlimited staff and clients
- Xero integration included
- 7-day free trial
$499a year, including GST
Explore ProviderBEFORE YOU COMMITBring a real
Bring a real
working day.
Use fictional information to test writing, finding, correcting and handing over a note. Check what different staff roles can see before putting any real client information into a trial.
The six-point trial checklist We publish this site and Sparks Provider. This is an introduction to our product, not an independent ranking.BUILDING SOMETHING WORTH FINDING?There is room
There is room
on the shelf.
We welcome enquiries from software makers, trainers and services that help people create better support records.
Enquire about a listing Opens your email app. We review every enquiry before agreeing a listing. Please do not send participant records or health information.Published by Sparks Support Pty Ltd, the team behind the Sparks software suite. Our own products are identified. Any future paid placement will be clearly labelled. A listing is not a certification or a guarantee of suitability.
Our editorial policy